1. Disconnect a Connected Account
An authorized user may disconnect an integration from the Connected Accounts area inside the Systenica workspace. Disconnecting prevents Systenica from making future requests through that connection. It does not automatically delete records previously created or imported at your direction.
2. Revoke Google Access
You may also revoke Systenica's access through the security and third-party access controls in your Google Account. Revocation invalidates the authorization used by Systenica and prevents future access through that Google connection.
3. Request Account Deletion
To request deletion of your Systenica account or eligible personal data, email support@lumetis.io from the address associated with your account. Include your name, account email, organization name, and a clear description of the data you want deleted.
4. Request Workspace Data Deletion
Workspace data belongs to the applicable organization. Requests to delete an organization, workspace, or shared records must come from an owner or administrator with authority to make that request. We may verify the requester's identity and authority before acting.
5. Request Deletion of Google User Data
Your deletion request may specifically include data received from Google APIs, associated OAuth tokens, and information imported through an authorized Google integration. We will remove eligible stored Google user data associated with your account or workspace, subject to the limited retention described below.
6. What Happens After a Request
We may contact you to verify your identity, confirm the scope of the request, and determine whether you have authority over organization-owned data. Once verified, we will process the request within a reasonable period and confirm when the applicable deletion or de-identification work is complete.
7. Information That May Be Retained
Limited information may be retained when reasonably necessary for legal compliance, billing and tax records, dispute resolution, fraud prevention, security investigations, backup integrity, or enforcement of agreements. Retained information will remain subject to applicable safeguards and will not be used for unrelated purposes.
8. Contact Support
Send deletion requests or questions to support@lumetis.io. Use the subject line Data Deletion Request so the request can be routed correctly.